Privacy Policy
Last Updated: November 5, 2025
At AIRadio.Host, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your information.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Station name
- Contact information
- Billing information (processed by Stripe)
1.2 Usage Data
We automatically collect:
- Segment generation history
- AI host configurations
- API usage statistics
- Login times and IP addresses
- Browser type and device information
1.3 Content You Provide
- Custom scripts and messages
- Voice training audio (for custom voice cloning)
- Station information and branding
- Integration configurations (FTP, webhooks)
1.4 API Keys
We store your third-party API keys (ElevenLabs, OpenAI, Google, OpenWeatherMap) encrypted in our database. These are only used to generate segments on your behalf.
2. How We Use Your Information
2.1 Service Delivery
- Generate AI voice segments
- Process payments and manage subscriptions
- Deliver segments via download, API, or FTP
- Send service notifications and updates
2.2 Communication
- Account-related emails (welcome, password reset, billing)
- Usage alerts (segment limit warnings)
- Product updates and new features (opt-out available)
- Customer support responses
2.3 Platform Improvement
- Analyze usage patterns to improve features
- Monitor system performance and reliability
- Debug technical issues
- Prevent fraud and abuse
3. Data Storage and Security
3.1 Where We Store Data
| Data Type |
Storage Method |
Encryption |
| Account credentials |
SQLite database |
Bcrypt hashed passwords |
| API keys |
SQLite database |
Encrypted at rest |
| Generated MP3 files |
Local filesystem |
Access-controlled |
| Payment data |
Stripe (not stored by us) |
PCI-DSS compliant |
3.2 Security Measures
- HTTPS encryption for all data in transit
- JWT token-based authentication
- Regular security audits and updates
- Limited employee access to user data
- Automatic session expiration
3.3 Data Retention
- Active accounts: Data retained indefinitely while account is active
- Generated segments: Stored for 90 days (or longer if downloaded)
- Canceled accounts: Data deleted after 30 days (unless required by law)
- Backups: Retained for 30 days for disaster recovery
4. Data Sharing
4.1 Third-Party Services
We share data with these service providers (only as needed for functionality):
- Stripe: Payment processing (email, billing address)
- ElevenLabs/OpenAI/Google: Voice generation (your text scripts only)
- OpenWeatherMap: Weather data (location only)
- Email provider: Notifications (email address only)
4.2 What We Don't Share
We NEVER sell, rent, or share your data for marketing purposes. We don't:
- Sell user lists to third parties
- Share API keys with anyone
- Use your content to train AI models
- Share station information with competitors
4.3 Legal Requirements
We may disclose information if required by law, court order, or to:
- Comply with legal processes
- Protect our rights or property
- Prevent fraud or security threats
- Protect user safety
5. Your Rights and Choices
5.1 Access and Portability
- View all your data through the dashboard
- Download all generated segments
- Export account data (contact support)
5.2 Correction and Deletion
- Update account information anytime
- Delete AI hosts and segments
- Request full account deletion (contact support)
5.3 Email Preferences
- Opt out of marketing emails (unsubscribe link in emails)
- Disable segment completion notifications
- Cannot opt out of critical account emails (billing, security)
5.4 API Key Management
- View masked API keys (first 8 + last 4 characters)
- Update or delete API keys anytime
- Keys are never exposed to frontend/clients
6. Cookies and Tracking
6.1 Cookies We Use
| Cookie Type |
Purpose |
Duration |
| Authentication |
Keep you logged in |
30 days |
| Session |
Maintain app state |
Session |
| Preferences |
Remember your settings |
1 year |
6.2 Analytics
We use minimal analytics to understand how users interact with our platform. This helps us improve features and fix bugs. No personal data is shared with analytics providers.
6.3 Do Not Track
We respect Do Not Track (DNT) browser settings. If DNT is enabled, we disable non-essential tracking.
7. Children's Privacy
AIRadio.Host is designed for commercial radio stations and not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.
8. International Users
AIRadio.Host operates globally. If you're outside the United States:
- Your data may be transferred to/stored in the US
- We comply with GDPR for EU users
- Data processing agreements available on request
- Right to erasure honored within 30 days
9. GDPR Compliance (EU Users)
If you're in the European Union, you have additional rights:
- Right to access: Get a copy of your data
- Right to rectification: Correct inaccurate data
- Right to erasure: Delete your account and data
- Right to restrict processing: Limit how we use your data
- Right to data portability: Transfer data to another service
- Right to object: Opt out of certain data processing
To exercise these rights, email: privacy@airadio.host
10. California Privacy Rights (CCPA)
California residents have the right to:
- Know what personal data we collect
- Know whether we sell personal data (we don't)
- Request deletion of personal data
- Opt out of data sales (not applicable)
- Non-discrimination for exercising rights
11. Data Breach Notification
In the event of a data breach affecting your account:
- We'll notify you within 72 hours
- Email notification with breach details
- Steps you should take (password reset, etc.)
- What we're doing to prevent future breaches
12. Changes to This Policy
We may update this Privacy Policy to reflect:
- New features or services
- Changes in laws or regulations
- Improvements to data protection
Material changes will be announced via email 30 days in advance. Continued use after changes constitutes acceptance.
13. Contact Us
Questions about this Privacy Policy or your data?